Are you frustrated because you are expected to advocate for yourself following an upsetting medical diagnosis? If you have these or similar concerns or experiences, you may need, or may benefit from training in Critical Communication.
Call for more information:
(516) 579-4711


Anna Baracchini, R.N., M.A., C.P.H.Q
Assistant Vice President, Care Management/Performance Improvement
St. Francis Hospital, Roslyn, New York Charlo is injured, es Bruzzone M.D. Old Country Pediatrics Plainview, New York

Mark Graber, M.D.
Chief, Medical Service, VAMC Northport LI Prof. and Assoc. Chair, Department of Medicine State University of New York at Stony Brook

Doreen Guma, M.A.,C.H.E.

Lin Osborn, M.A., C.F.E. Founder and Director of Health Plan Navigator, LLC Founding Member, Medical Review Associates

Donald Parsons, M.D.
Colorado Patient Safety Coalition board

Matthew Rice, M.D., J.D., FACEP
Northwest Emergency Physicians of TEAMHealth Advisors

Laura K. Botwinick, M.S.
Vice President, Joint Commission Resources Co-Director, Joint Commission International Center for Patient Safety C. Lynn Chevalier, D.H.Sc(c), M.P.H., C.P.C. Director, Quality Services, Next Wave, Inc. Adjunct Faculty, Health Professions Division Nova Southeastern University

Michael R. Cohen, R.Ph., M.S., ScD.
President Institute for Safe Medication Practices

James Conway
Senior Vice President, Institute for Healthcare Improvement Senior Consultant, Dana-Farber Cancer Institute Board Chair, Health Care Dimensions Hospice

Cathy Lake

Robert M. Wachter, M.D.
Professor and Associate Chairman, Department of Medicine.
University of California, San Francisco.
Chief of the Medical Service.
UCSF Medical Center Editor, AHRQ WebM&M ( and Patient Safety Network (

Albert W. Wu, M.D., M.P.H. Professor
Health Policy and Management. Johns Hopkins Bloomberg School of Public Health.

Workshop Development by:
  • Anna Baracchini, RN, Certified Professional Healthcare Quality John Bilello RPh.
  • Ilene Corina, Patient Safety Advocate
  • Lawrence Eisenstein, MD
  • Carlo Esposito, PhD, Associate Executive Director of Regulatory Affairs and Quality Management
  • Leslie Farrington MD
  • JoJo Granoff
  • Susan Okun, LCSW
  • Monica Santoro RN, CPHRM, CPHQ’
This project was made possible with funding by Gilead Sciences Inc., Long Island Unitarian Universalist Fund, National Patient Safety Foundation, North Shore-Long Island Jewish Health System, and N.Y. State Senator Kemp Hannon.

To help defer the cost of this program, In - Kind support comes from the South Nassau Unitarian Universalist Congregation.

For more information on patient safety and advocacy visit: PULSE of NY


Ilene Corina, Long Island New York
Ilene Coirna is the President and founder of PULSE of NY, a community based patient safety organization. She began her work as a patient safety advocate more than ten years ago after the death of her son from a preventable medical error. Ms. Corina is a recognized lecturer and community health educator. She speaks throughout the country at hospitals and healthcare organizations about the patient’s and patient advocate’s role in patient safety. Ms. Corina is on the Board of Governors of the National Patient Safety Foundation and helped develop the NPSF Patient and Family Advisory Council, which she co-chaired from 2002-2006. She is a Public Member of the board of The Joint Commission and advises numerous committees and organizations on patient safety issues. Ms. Corina is the author of a soon-to-be-released book entitled Teaching Patient Safety, An Educator’s Guide, which helps educators talk about patient safety in the community.

Eve Shapiro, Bethesda, Maryland
Eve Shapiro is a medical writer dedicated to improving physician-patient communication and patient safety by writing for health professionals and the general public. Ms. Shapiro has written for the Agency for Healthcare Research and Quality, The Commonwealth Fund, the Institute for Healthcare Improvement, The Joint Commission, the Robert Wood Johnson Foundation, the University of Michigan Health System, and other organizations. She is also a Senior Scholar at the Thomas Jefferson Medical College Department of Health Policy.

This project was made possible with funding from: Gilead Sciences Inc., Long Island Unitarian Universalist Fund, National Patient Safety Foundation, North Shore-Long Island Jewish Health System, and N.Y. State Senator Kemp Hannon.