Teaching Patient Safety Now you can learn how to speak to patients and their family about partnership for the best possible outcomes in their care. Table of Contents Introduction Before the Presentation Get Going The Heart of the Presentation Story Telling Hearing Their Stories Tips for Teen Presentations Issues That Come Up Lawsuits Health Literacy What is Being Done? Choosing the Best Doctor of Hospital Concluding the Presentation Other topics addressed are: • Where to get handouts and other important resources; • A sample game board and questions to make learning fun; • How to make these stories part of the presentation; • Evaluation forms to get feedback; To schedule a seminar or workshop near you, for the Family Centered Patient Advocacy and Training to Be Patient Safety Educator call (516) 579-4711.